Rotel Support
We are here to help you with any questions you might have about your Rotel products and devices, or we can offer insight into the world of sound and sound quality.
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Frequently Asked Questions
I can see the Setup menu on the front TFT display of the RSP-1582, but it is not appearing on the TV.
Make sure that you have connected the HDMI output from the RSP-1582 to the TV using the HDMI output labeled “ARC/OSD” on the rear panel of the RSP-1582. The On Screen Display (OSD) of the RSP-1582 is only available on this output; the second HDMI output will only display video without any setup menus.
Applicable Models:
RSP-1582
I cannot get the amplifier redirect setting to work on my Rotel surround receiver.
An important step in order for the amplifier redirect feature to be enabled on your Rotel receiver is the receiver must be reset via the FACTORY DEFAULT option immediately after changing the redirect setting. If you leave the menu before performing this default the amplifier redirect setting is not changed.
Please see below for step-by-step details on how to redirect your receivers amplifier channels for either Center Back, Zone 2 or Biamp configurations (not all options apply to every model).
Please note that FACTORY DEFAULT will erase all previously programmed settings so make note of them prior to making this change so you can reprogram them after the reset.
- With the video monitor and receiver turned on, press the Menu/OSD or Setup key on the Rotel remote control to display SYSTEM STATUS.
- From SYSTEM STATUS, press the ENT key on the remote to access the MAIN MENU, then select the DEFAULT menu option.
- Change the REDIRECT setting from No to the desired setting.
- Without leaving the DEFAULT menu, scroll down to FACTORY DEFAULT and set this to YES.
- Press the ENT key to engage the factory default. There may be a confirmation screen to confirm the default, which will finalize the redirect setting. The unit will power off briefly, and then return to Standby mode in the new factory default configuration including redirected center back channel(s).
Applicable Models:
RSX-1055 | RSX-1056 | RSX-1057 | RSX-1058 | RSX-1067 | RSX-1550 | RSX-1560 | RSX-1562
I cannot obtain the registration code via the 'settings' menu.
You need to be connected to the internet via your local network to be able to download the registration code. Once you have configured the Rotel to access your network, the code will appear in the display.
Applicable Models:
RCX-1500 | RDG-1520 | RT-09 | RT-12
I have connected a composite / S-video out to my TV but I can't see the receiver's on-screen setup menu.
The On-Screen menu is available only on the composite and S-video outputs that are labeled "Monitor Out" (or "Mon Out"). Please verify that the composite or S-video cable is connected to the appropriate monitor output connection on the rear panel of the Rotel component. Also verify that the TV is on the correct input as well. Make sure the Rotel remote control is in the AUD mode by pressing the "AUD" button. Then press the Menu/OSD button to activate the on screen menu.
A simple test to verify that the physical connections from the Rotel component to the TV are correct would be to power cycle the Rotel component. When the unit first powers up, a "System Status" screen should appear on the TV for a few seconds, then disappear. If this screen appears, the connections are correct.
Applicable Models:
RSP-1066 | RSP-1068 | RSP-1069 | RSP-1098 | RSP-1570 | RSX-1055 | RSX-1056 | RSX-1057 | RSX-1058 | RSX-1065 | RSX-1067 | RSX-1550 | RSX-1560
I have connected the component video monitor out to my TV and I can see the on-screen menu, but it appears stretched and distorted.
The on-screen menu for the these models used a 480i video signal to transmit the menu to the monitor. However, many component video sources such as DVD, HD cable and Satellite provide a higher output resolution such as 480p, 720p or 1080i. If the Rotel on-screen menu attempts to overlay the menu on top of these higher video resolutions, it can either distort the video, or may not display at all depending upon the monitor. The solution to this is to enable the 'Progressive' setting for each component video source that uses a 480p or higher resolution. To allow the menu to be viewable, change the input on the Rotel component to a non-video source such as Tape, or turn off the source component so that the on-screen menu is now displaying on a blank background rather than trying to overlay the menu on top of the video source.
The 'Progressive' setting is located in the 'Other Options' menu of the RSP-1068, RSX-1056, RSX-1057 and RSX-1067, or in the 'Display' menu of the RSP-1098. From this menu, the Progressive setting can be enabled for each component video input on the unit. Once the progressive setting has been enabled, the on-screen menu will appear on a black backdrop.
Applicable Models:
RSP-1068 | RSP-1098 | RSX-1056 | RSX-1057 | RSX-1067
I have connected the component video monitor out to my TV but I can't see the on-screen menu.
These models offer component video switching but do not provide an on-screen menu on the component video output. An HDMI video connection is required to view the on-screen menu for setup purposes.
Applicable Models:
RSP-1572 | RSX-1562
I have connected the component video monitor out to my TV but I can't see the on-screen menu.
These models offered component video switching but did not provide an on-screen menu on the component video output. A composite video connection is recommended to view the on-screen menu for setup purposes.
Applicable Models:
RSP-1066 | RSX-1055 | RSX-1065
I have connected the component video monitor out to my TV but I can't see the on-screen menu.
First, it may be helpful to verify that the physical connections between the Rotel component and the monitor are correct and that the monitor is on the correct input. If the component cables are in the right place and you are sure you are on the correct input of the TV, simply power cycle the Rotel component off and on. When the unit first powers up, a "System Status" screen should appear on the TV for a few seconds, then disappear. If this screen appears, the connections are correct. If it does appear, this confirms the connections are correct and you should be able to access the menu by verifying the remote is in the AUD mode by pressing the "AUD" button, followed by pressing the Menu/OSD button on the remote.
Applicable Models:
RSP-1068 | RSP-1069 | RSP-1098 | RSP-1570 | RSX-1056 | RSX-1057 | RSX-1058 | RSX-1065 | RSX-1067 | RSX-1550 | RSX-1560
I have selected some extra stations in 'My Stations' on the www.rotelradio.com website, but I cannot see them in the display of my Rotel.
You need to reinitialize the update by reloading 'My Stuff'. Navigate to 'My Stuff' and key select to reload your choices.
Applicable Models:
RCX-1500 | RDG-1520 | RT-09 | RT-12
