Rotel Support
We are here to help you with any questions you might have about your Rotel products and devices, or we can offer insight into the world of sound and sound quality.
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Frequently Asked Questions
What is the input jack labeled “SCART” used for?
The 21-pin SCART connection on the back panel of the RDV-1060 is a connection widely used on TVs in Europe. This connection carries stereo analog audio, composite video, component video, or RGB video signals simultaneously. When connecting to a SCART-equipped TV, the SCART connection is the only connection necessary to get both video and analog audio signals to the TV.
Applicable Models:
RDV-1060
What is the pin configuration for the DB9 to RJ45 cable required to use the RS232 port or upgrade software?
The rear panel of many Rotel models include an RJ45 connection labeled "Computer I/O". This connection is used for serial RS232 control from control systems such as Crestron or Control4, or to upgrade the internal software in the unit. A special RJ45 to DB9 conversion cable is required in order to connect from a standard DB9 serial connection. Many Rotel products include this cable, or it may also be available through the local Rotel authorized dealer or distributor.
A PDF of the pin diagram for this cable can be downloaded via the link below:
Applicable Models:
RA-1070 | RA-1520 | RC-1082 | RC-1090 | RC-1580 | RCC-1055 | RCD-1520 | RCX-1500 | RDG-1520 | RDV-1060 | RDV-1062 | RDV-1092 | RDV-1093 | RSP-1066 | RSP-1068 | RSP-1069 | RSP-1098 | RSP-1570 | RSP-1572 | RSX-03 | RSX-1055 | RSX-1056 | RSX-1057 | RSX-1058 | RSX-1065 | RSX-1067 | RSX-1550 | RSX-1560 | RSX-1562 | RT-09 | RT-1080 | RT-1084 | RVE-1060 | RX-1050 | RX-1052 | RX-1052 V03 | RSP-976 V02
What is the PIN number to connect my Bluetooth device?
The default PIN number to pair your Bluetooth device to the Rotel Bluetooth dongle is '0000'.
Applicable Models:
RA-11 | RA-12 | RA-1570 | RC-1570 | RCX-1500 | RDD-1580 | RDG-1520 | RSP-1572 | RSX-1562 | RT-09
What is the purpose of the "Fixed Volume" option?
The fixed volume menu option allows you to designate certain inputs on your Rotel system as having a Fixed Volume level that can be anywhere from 1-95.
The purpose of this is to accomodate sources that have their own volume control such as Sonos or streaming Bluetooth audio from a mobile device. By setting the volume to fixed on the Rotel, you can just use the volume control on the source device instead of having to adjust the volume both on the Rotel as well as the source device.
- To determine the best volume level to fix the input to, start by selecting the input you want to set to a fixed level and make sure the volume on the Rotel device is at minimum.
- Turn the volume on the SOURCE up to its maximum.
- Slowly turn up the volume on the ROTEL until you reach a level that you feel is comfortable being the maximum volume for this source.
- Once you have determined the level to use, you can adjust this input to fixed volume via the setup menu.
Applicable Models:
A11 | A12 | A14 | RA-11 | RA-12 | RA-1570 | RA-1572 | RA-1592 | RC-1570 | RC-1572 | RC-1590
What is the purpose of the 12 volt trigger switch?
This switch is used to enable or disable the 12 volt trigger sensing circuitry on the amplifier. If the switch is set to the ON position, the power amplifier will remain in standby mode until it detects a 12 volt signal at the 12V Trigger Input on the back panel. When the 12 volt signal disappears, the amplifier will return to standby mode. This switch should only be set to ON when 12 volt triggers are used in the system, if they are not the switch should remain off or in the Signal Sense position (where applicable).
Applicable Models:
RB-1050 | RB-1070 | RB-1072 | RB-1080 | RB-1091 | RB-1092 | RB-1510 | RB-1552 | RB-1552 MkII | RB-1562 | RB-1572 | RB-1582 | RB-1582 MkII | RB-1590 | RKB-250 | RKB-2100 | RKB-650 | RKB-850 | RKB-8100 | RKB-D850 | RKB-D8100 | RMB-1048 | RMB-1066 | RMB-1075 | RMB-1076 | RMB-1077 | RMB-1085 | RMB-1095 | RMB-1506 | RMB-1512 | RMB-1565 | RMB-1555 | RMB-1575 | RMB-1585
What is the warranty on the RLC-1040 and RLC-1080 power conditioners and how do I make a claim?
Rotel warrants this product to be free from defects in materials and workmanship for a period of two years from the date of purchase. Rotel's obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. To obtain service under warranty contact your authorized Rotel dealer or Rotel Technical Support at 800-370-3741. The product warranty is separate from the Equipment Protection Policy (EPP) that is offered by APC. As long as the equipment is properly connected to the RLC and is being used properly, the EPP coverage is in place for the lifetime of the product. For more information on the EPP and the conditions, please refer to APC's website at the link below:
http://apc.com/support/service/equipment_protection_policy.cfm
Applicable Models:
RLC-1040 | RLC-1080
What is video transcoding and why do I need it?
Video transcoding provides the option to take a signal such as component and change it to HDMI. This feature is desired if you have multiple video source components with different outputs. You can transcode to one HDMI output to send to the video display. Depending on the HDMI version of your system though, you may not be able to send audio over the HDMI cable and will require a separate connection for that.
Applicable Models:
RSP-1069 | RSP-1570 | RSP-1572 | RSX-1058 | RSX-1550 | RSX-1560 | RSX-1562
What is VSS Virtual Surround Sound?
Sometimes known as 3-D Phonic, VSS offers two channel users of DVDs a simulated surround effect from two speakers.
Applicable Models:
RDV-1040 | RDV-1045 | RDV-1050 | RDV-1060 | RDV-1080 | RDV-1092 | RDV-1093
What other devices besides iPods can be used on the front panel USB input?
The front panel USB input on the RA-1592, RC-1590 and RSP-1582 is designed specifically for use with Apple iOS devices, and is not compatible with any other USB devices.
Applicable Models:
RA-1572 | RA-1592 | RAP-1580 | RC-1590 | RSP-1576 | RSP-1582
