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常见问题

I have connected the component video monitor out to my TV and I can see the on-screen menu, but it appears stretched and distorted.

The on-screen menu for the these models used a 480i video signal to transmit the menu to the monitor. However, many component video sources such as DVD, HD cable and Satellite provide a higher output resolution such as 480p, 720p or 1080i. If the Rotel on-screen menu attempts to overlay the menu on top of these higher video resolutions, it can either distort the video, or may not display at all depending upon the monitor. The solution to this is to enable the 'Progressive' setting for each component video source that uses a 480p or higher resolution. To allow the menu to be viewable, change the input on the Rotel component to a non-video source such as Tape, or turn off the source component so that the on-screen menu is now displaying on a blank background rather than trying to overlay the menu on top of the video source.

The 'Progressive' setting is located in the 'Other Options' menu of the RSP-1068, RSX-1056, RSX-1057 and RSX-1067, or in the 'Display' menu of the RSP-1098. From this menu, the Progressive setting can be enabled for each component video input on the unit. Once the progressive setting has been enabled, the on-screen menu will appear on a black backdrop.

适用机种:
RSP-1068 | RSP-1098 | RSX-1056 | RSX-1057 | RSX-1067

I have connected the component video monitor out to my TV but I can't see the on-screen menu.

These models offered component video switching but did not provide an on-screen menu on the component video output. A composite video connection is recommended to view the on-screen menu for setup purposes.

适用机种:
RSP-1066 | RSX-1055 | RSX-1065

I have connected the component video monitor out to my TV but I can't see the on-screen menu.

First, it may be helpful to verify that the physical connections between the Rotel component and the monitor are correct and that the monitor is on the correct input. If the component cables are in the right place and you are sure you are on the correct input of the TV, simply power cycle the Rotel component off and on. When the unit first powers up, a "System Status" screen should appear on the TV for a few seconds, then disappear. If this screen appears, the connections are correct. If it does appear, this confirms the connections are correct and you should be able to access the menu by verifying the remote is in the AUD mode by pressing the "AUD" button, followed by pressing the Menu/OSD button on the remote.

适用机种:
RSP-1068 | RSP-1069 | RSP-1098 | RSP-1570 | RSX-1056 | RSX-1057 | RSX-1058 | RSX-1065 | RSX-1067 | RSX-1550 | RSX-1560

I have connected the component video monitor out to my TV but I can't see the on-screen menu.

These models offer component video switching but do not provide an on-screen menu on the component video output. An HDMI video connection is required to view the on-screen menu for setup purposes.

适用机种:
RSP-1572 | RSX-1562

I have selected some extra stations in 'My Stations' on the www.rotelradio.com website, but I cannot see them in the display of my Rotel.

You need to reinitialize the update by reloading 'My Stuff'. Navigate to 'My Stuff' and key select to reload your choices.

适用机种:
RCX-1500 | RDG-1520 | RT-09 | RT-12

I have set up internet radio, but when I switch on it takes over a minute for the sound of the station to be heard.

This is normal - the time taken to find and listen to an internet radio station can vary and can take over a minute. This is dependent on lots of different related factors - from issues involving your network to how good the radio service is. In practice the time taken can be as small as 2 seconds.

适用机种:
RCX-1500 | RDG-1520 | RT-09 | RT-12

I need to put the unit closer to a wall - is there any way to use a smaller wireless dongle?

We do not recommend using a different wireless dongle, but if you do need to reduce the amount of space in the rear of the unit, you can use a short USB extension cable to move the radio closer to the wall. Do not use a cable over 20cm or 8".

适用机种:
RCX-1500 | RDG-1520 | RT-09

I'm getting sound from Dolby Digital DVDs, but not dts. Why?

The digital audio output of your DVD player is not configured to output dts. To change the mode to allow dts streaming, stop the disc and remove it from the DVD player, then follow the instructions below depending on your DVD player:

  • RDV-1045: With the disc stopped or no disc loaded, push "Set Up" on the remote control for a few seconds to display the Setup menu, then select the Audio tab (speaker icon). Change the Digital Audio Output to Stream/PCM.
  • RDV-1040 / RDV-1050: Push "Choice" on the remote control for a few seconds to display the Setup menu, then select the Audio tab (speaker icon). Change the Digital Audio Output to Stream/PCM.
  • RDV-985 / RDV-1080: Push "On-Screen" on the remote control and select the Preference 2 tab. Then change the output to Stream/PCM.
  • RDV-995: Press and hold the "shift" button and press the "choice" button to access the on-screen display. Select the Audio tab, and change the output to Stream/PCM.

Please note that you need a Dolby Digital/DTS processor and amplifier or receiver to enjoy 5.1 surround sound.

适用机种:
RDV-1040 | RDV-1045 | RDV-1050 | RDV-1080

I'm not getting any audio from the PC-USB input.

If you are not getting audio from the PC-USB input on your Rotel system, here are a few things you can check.

  • First, check the audio devices on your computer to make sure the Rotel device is set as the audio output device.

    Windows:

    Go to Control Panel -> Hardware and Sound -> Manage Audio Devices

    Mac:

    Go to System Preferences -> Sound

    Make sure 'Rotel PC-USB' is selected as the active sound device.

  • If the Rotel device does not appear on the list of sound devices, make sure the USB cable is properly seated on both the computer and the PC-USB input.
  • If you are connecting to a Windows computer and the Rotel device has been set to PC-USB Audio Class 2.0, you need to first install the driver or Windows will not recognize the device.
  • Also try restarting whatever program you are trying to play. For example if iTunes was open before you connected the Rotel device to the computer it must be restarted to recognize the change.
适用机种:
A12 | A14 | RA-1570 | RA-1572 | RA-1592 | RC-1570 | RC-1572 | RC-1590 | RDD-1580 | RSP-1576 | RSP-1582

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