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常见问题

When watching a surround movie, the mode is displaying Dolby Pro Logic II, not Dolby Digital or dts

The most likely reason that the surround processor or receiver is displaying Pro Logic II instead of Dolby Digital or dts is that the signal it is receiving is a stereo (2 channel) signal instead of the 5.1/7.1 Dolby or dts bitstream audio.

This can often be caused by one of two things – either the source device (i.e. the Blu-Ray or Cable box for example) is connected to the processor via only analog connections, or the source’s digital output has not been configured properly. If there is only analog connections to the processor, an digital optical, coaxial or HDMI connection must be added and assigned in order to decode Dolby Digital and dts soundtracks. If there is already a digital connection set up but the unit will not decode Dolby Digital or dts, most likely the digital output of the source player has not been set up to output these formats, or the source material is not encoded in Dolby Digital or dts 5.1.  Please refer to your source’s owner’s manual to determine how to configure the digital output to stream Dolby Digital and dts.

适用机种:
RSP-1066 | RSP-1068 | RSP-1069 | RSP-1098 | RSP-1570 | RSP-1572 | RSP-1582 | RSX-1055 | RSX-1056 | RSX-1057 | RSX-1058 | RSX-1065 | RSX-1067 | RSX-1550 | RSX-1560 | RSX-1562

Which outlets can be triggered on the RLC-1040 and RLC-1080?

The two outlets marked "Delayed" can be switched on and off via the 12V DC trigger input if a mini cable is plugged into the DC trigger input of the product.

适用机种:
RLC-1040 | RLC-1080

Why are there four binding posts on each amplifier channel output?

Some Rotel amplifiers are designed with 4 sets of binding posts to facilitate bi-wiring your loudspeakers. Both sets of binding posts are connected in parallel so if only one pair of posts is used it does not matter which posts are connected.

适用机种:
RB-1072 | RB-1080 | RB-1090 | RB-1091 | RB-1092 | RB-1552 | RB-1552 MkII | RB-1562 | RB-1572 | RB-1582 | RB-1582 MkII | RB-1590

Why can't I access SiriusXM stations on my Rotel Internet Radio?

Effective October 1, 2015, SiriusXM stopped supporting version 1.0 of their internet streaming protocol. This is the protocol Rotel internet radio tuners utilized for streaming SiriusXM services. Due to the protocol change by SiriusXM, Rotel internet radio tuners will no longer be able to receive and play these stations. We apologize for any inconvenience.

适用机种:
RCX-1500 | RDG-1520 | RT-12 | RT-1570

Why can't I get any audio from zone 2/3/4?

The zone outputs are only available when an analog input is being used. If you currently have only a digital cable connected from a source, a separate stereo analog cable should be connected to the same input to allow the source to be heard in the remote zones.

适用机种:
RSP-1066 | RSP-1068 | RSP-1069 | RSP-1098 | RSP-1570 | RSP-1572 | RSX-1055 | RSX-1056 | RSX-1057 | RSX-1058 | RSX-1065 | RSX-1067 | RSX-1550 | RSX-1560 | RSX-1562

Why can't I play 192kHz audio via the PC-USB connection?

The PC-USB connection on your Rotel device has two USB settings. The default setting is USB Class 1.0, which supports audio up to 96kHz. In order to support 192kHz audio, your Rotel device must be set to USB Audio Class 2.0 in the setup menu, and if you are using a Windows PC you must also make sure the USB 2.0 drivers are installed. Also, you may need to adjust the sample rate output on your computer as well.

For Windows PC users, you can find the USB 2.0 drivers on the CD included with your Rotel product, or you can download the drivers here.

Changing the Rotel device to USB Class 2.0

  • From the setup menu, select the INPUT SETUP menu and choose the PC-USB input as the Source. The USB Audio mode can be selected under the AUDIO INPUT setting.

Adjusting the Sample Rate on the Computer

If your Rotel device has already been set to USB 2.0 (and the driver has been installed if you are using a Windows PC), the next step would be to check/adjust the sample rate settings on your computer.

  • Mac OS X Users - Select Applications->Utilities->Audio MIDI Setup, then highlight the Rotel audio device from the list on the left side of the Audio Devices window. Choose "Use this device for sound output" if this has not already been selected. From this menu you can also select the desired Sample Rate to use, so if you are going to be listening to high-resolution audio files select the appropriate sample rate setting from the Format menu here as well.
  • Windows Users - Select Start->Control Panel->Sound and Audio devices->Playback, then select the Rotel audio device from the list and select 'Properties'. Click the 'Advanced' tab and choose the desired sample rate from the Default Format tab.

An important note about changing the output format - since most of the recordings you will play from iTunes will have been ripped from 44.1kHz CDs, you will want to play them back at their native rate, so the computer needs to be set up to output 44.1kHz. If you leave it set at a higher resolution (96kHz, 192kHz etc), the computer will convert the audio up to this higher resolution which can reduce the sound quality, so it is important to only adjust the sample rate when you intend to play higher resolution audio files.

Software packages like Pure Music and Amarra are available for Mac users to help manage things like automatically playing back music files using their native rate. This eliminates the need to manually make changes if you frequently switch between 44.1kHz and 96kHz or 192kHz recordings.

适用机种:
RAP-1580 | RSP-1576 | RSP-1582

Why can't I play 192kHz audio via the PC-USB connection?

The PC-USB connection on your Rotel device has two USB settings. The default setting is USB Class 1.0, which supports audio up to 96kHz. In order to support 192kHz audio, your Rotel device must be set to USB Audio Class 2.0 in the setup menu, and if you are using a Windows PC you must also make sure the USB 2.0 drivers are installed. Also, you may need to adjust the sample rate output on your computer as well.

For Windows PC users, you can find the USB 2.0 drivers on the CD included with your Rotel product, or you can download the drivers here.

Changing the Rotel device to USB Class 2.0

For models with a front display, to change the USB class to 2.0, press the MENU button repeatedly until you reach the menu PC-USB AUDIO CLASS, then change this setting to 'USB 2.0'.

For the RDD-1580 DAC, follow the steps below to change the USB Audio Class:

  1. Press and Hold the PC-USB source button on the front panel for 5 seconds. The current USB audio mode is indicated by the blinking Sample Rate LED as: 
    • USB Audio Class 1.0 – Sample Rate 96kHz blinking (Factory Default)
    • USB Audio Class 2.0 – Sample Rate 192kHz blinking
  2. Press the PC-USB key again to illuminate the 192kHz sample rate light blinks.
  3. Pressing the PC-USB key will toggle between USB Audio Class 1.0 (96kHz light blinks) and USB Audio Class 2.0 (192kHz light blinks).
  4. After the desired USB Audio mode is selected wait 3 seconds for the selection period to end and the RDD-1580 will use the selected audio mode.
  5. Power cycle the RDD-1580 and reboot your PC after changing the USB Audio mode to ensure both units are properly configured.

Adjusting the Sample Rate on the Computer

If your Rotel device has already been set to USB 2.0 (and the driver has been installed if you are using a Windows PC), the next step would be to check/adjust the sample rate settings on your computer.

  • Mac OS X Users - Select Applications->Utilities->Audio MIDI Setup, then highlight the Rotel audio device from the list on the left side of the Audio Devices window. Choose "Use this device for sound output" if this has not already been selected. From this menu you can also select the desired Sample Rate to use, so if you are going to be listening to high-resolution audio files select the appropriate sample rate setting from the Format menu here as well.

  • Windows Users - Select Start->Control Panel->Sound and Audio devices->Playback, then select the Rotel audio device from the list and select 'Properties'. Click the 'Advanced' tab and choose the desired sample rate from the Default Format tab.

An important note about changing the output format - since most of the recordings you will play from iTunes will have been ripped from 44.1kHz CDs, you will want to play them back at their native rate, so the computer needs to be set up to output 44.1kHz. If you leave it set at a higher resolution (96kHz, 192kHz etc), the computer will convert the audio up to this higher resolution which can reduce the sound quality, so it is important to only adjust the sample rate when you intend to play higher resolution audio files.

Software packages like Pure Music and Amarra are available for Mac users to help manage things like automatically playing back music files using their native rate. This eliminates the need to manually make changes if you frequently switch between 44.1kHz and 96kHz or 192kHz recordings.

适用机种:
A12 | A14 | RA-1570 | RA-1572 | RA-1592 | RC-1570 | RC-1572 | RC-1590 | RDD-1580

Why can't I see all the albums that I want to be selected for Windows Media Player?

Windows Media Player cannot see all file types. If you rip your CDs to a file/codec tyupe which is not supported buy Windows Media Player - for example FLAC - you will not be able to play it. WMP11 does not support AAC/AAC+ natively; WMP12 added AAC/AAC+ support. WAV (uncompressed) and MP3 are the most universal formats.

适用机种:
RCX-1500 | RDG-1520 | RT-09 | RT-12

Why do I have to connect analog cables from my source components to get sound in the other zones?

Digital audio signals and analog audio signals are kept separate from each other. The multizone circuitry in Rotel surround receivers and preamp/processor is analog. If you have digital connections from your CD player or DVD player to your home theater receiver or preamp/processor, you must also use analog connections (RCA connecting cables) from your source components to the CD or DVD player input on the receiver or preamp/processor.

Do note that in addition to analog sources, the front USB source is also available in the remote zones on RSP-1572 and RSX-1562.

适用机种:
RSP-1066 | RSP-1068 | RSP-1069 | RSP-1098 | RSP-1570 | RSP-1572 | RSX-1055 | RSX-1056 | RSX-1057 | RSX-1058 | RSX-1065 | RSX-1067 | RSX-1550 | RSX-1560 | RSX-1562

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