Frequently Asked Questions

The display just says "Starting..." and never changes.

The unit requires a solid connection to the internet to start up any inputs besides the CD player and Aux inputs. If the screen says "Starting..." for more than a minute or two, please confirm that a USB dongle, either the supplied Wireless or Wired version, is plugged into the USB input on the back panel of the unit.

Please do be aware the RJ45 socket on the back panel of the unit is not an Ethernet connection, this is used for serial control only, so make sure to use the supplied USB dongle for the internet connection. If you are not sure how to connect to your LAN please refer to our Step-by-Step guides available on www.rotelradio.com.

Applicable Models

RCX-1500 | RDG-1520 | RT-09 | RT-12

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