Suporte Rotel
Estamos aqui para ajudá-lo com qualquer dúvida que possa ter sobre seus produtos e dispositivos Rotel, ou podemos oferecer uma visão sobre o mundo do som e da qualidade do som.
VOCÊ TEM UMA PERGUNTA?
PERGUNTAS FREQUENTES
Why do I need to balance the output levels on all channels for surround sound?
To get proper audio levels from all speakers and the best entertainment experience from your home theater system you must use the built in test tone generator under the Rotel Menu (On Screen Display). The best method to set the speaker balance is to use a sound pressure meter available from Radio Shack (around $45) or at many other electronics stores. You can set up the speaker balance with the use of your own ears, but it is not likely to be accurate. For complete speaker balancing procedures see your owner's manual or discuss this with your local Rotel dealer.
Why do the protection LEDs light up on my Rotel amplifier when I turn my system on or off?
The red protection LEDs for Rotel amplifiers can behave slightly differently depending upon the design of the amplifier in question.
On Class AB models such as RB-1582, RB-1552 and RMB-1506, as well as the RB-1562 the protection LEDs will click on briefly then turn off whenever the power amplifier is powered up or powering down into standby mode. For example, when using the 12V trigger to power the amp on or off, the LEDs will briefly turn on to signify the amp is now on. When the system is turned off the protection LEDs will again turn on briefly when the amp shuts down.
On Class D models such as RB-1572, RB-1510, RMB-1565, RMB-1575 or RMB-1512 the red protection LEDs will remain lit whenever the amplifier is powered down into standby mode. This is the case when using the 12V trigger to power the amplifiers on or off; the red protection LED will remain lit whenever the system is off, and will go out when the amplifiers are powered up. N
ote that in either case if the power amplifiers are turned off via the front panel power button all of the front panel LEDs will be off. The above circumstances refer to using either 12V trigger or signal sense modes to control power to the amplifiers.
The protection LEDs for Rotel amplifiers will also of course light up if the unit has experienced a fault and is in fact in protection mode. In this case the LED would remain lit at all times.
Modelos aplicáveis:
RB-1050 | RB-1070 | RB-1072 | RB-1080 | RB-1090 | RB-1091 | RB-1092 | RB-1510 | RB-1552 | RB-1552 MkII | RB-1562 | RB-1572 | RB-1582 | RB-1582 MkII | RB-1590 | RKB-250 | RKB-2100 | RKB-650 | RMB-1048 | RMB-1066 | RMB-1075 | RMB-1076 | RMB-1077 | RMB-1085 | RMB-1095 | RMB-1506 | RMB-1512 | RMB-1565 | RMB-1555 | RMB-1575 | RMB-1585
Why do you only offer Windows Media Player as a UPnP server?
At the time of writing, Windows Media Player 11 or 12 offer the user a straight-forward way of listing, selecting and playing your music tracks. There are many others that you may wish to use, however they may not offer the same functionality. We are not in a position to advise you on anything other than the use of Window Media Player.
Note that WMP can be set up easily to monitor your iTunes music library such that you may continue to use iTunes as your music management program and WMP as the UPnP server. After initial configuration of WMP's UPnP functionality, it can run in the background.
Modelos aplicáveis:
RCX-1500 | RDG-1520 | RT-09 | RT-12
Why does my CD player shut off when I leave it paused or stopped?
This is likely due to the Auto Power Off timer on the unit. The default setting for units sold in the UK and EU markets is 20 minutes. All other regions default the power off timer to Disabled.
Recent EU and UK power regulations mandate that all products offer an automatic power off feature after a set period of inactivity. Leaving the CD player Paused or Stopped will start this timer.
To adjust this, simply go to the Setup menu by pressing the MENU key on the remote control and change the timer or set it to Disabled.
Modelos aplicáveis:
CD14 | RCD-1572
Why does Rotel no longer have HDCD decoding?
Since the purchase of HDCD by Microsoft in 2000, there have been very few new releases with this technology.
Modelos aplicáveis:
CD14 | RCD-06 | RCD-12 | RCD-1520 | RCD-1570
Why does Rotel not support THX?
When it was initially introduced THX released a set of tight standards that helped promote better theater sound. Manufacturers that wanted to have this logo on their product had to submit it to THX for testing and certification. Today, it is not under the same ownership and the standards have evolved to include different levels of performance. While it was a genuine "Good Housekeeping" symbol for theater components in the early days, it does not have the same status today and many manufactures, including Rotel, do not believe it adds anything but an additional licensing fee to the equipment.
Why does the Network Wakeup option no longer appear in the Rotel menu?
The Network Wakeup option was a feature that kept the network circuits active while the rest of the unit was in Standby mode so the device could be powered on over a network connection using IP control.
Recent power regulations mandate that while in Standby mode a product can draw no more than 3W of power and will further lower the maximum allowed draw to 2W in 2019.
As a result of these new regulations, it is regrettably no longer possible to retain power to the network circuitry while in standby mode as this would draw above the maximum allowed power. The Network Wakeup option has been removed from the setup menu for units sold in the UK and EU markets.
Modelos aplicáveis:
A14 | RA-1572 | RA-1592 | RAP-1580 | RC-1572 | RC-1590 | RSP-1576 | RSP-1582
Why does the Quick Power Mode option no longer appear in the Rotel menu?
The Quick Power mode option was a feature that kept the network circuits active while the rest of the unit was in Standby mode so the device could be powered on over a network connection using IP control.
Recent power regulations mandate that while in Standby mode a product can draw no more than 3W of power and will further lower the maximum allowed draw to 2W in 2019.
As a result of these new regulations, it is regrettably no longer possible to retain power to the network circuitry whilst in standby mode as this would draw above the maximum allowed power. The Power Mode option has been removed from the setup menu for units sold in the UK and EU markets.
Modelos aplicáveis:
A14 | RA-1572 | RA-1592 | RAP-1580 | RC-1572 | RC-1590 | RSP-1576 | RSP-1582
Why does the unit power off when listening to an analog input?
Several Rotel models feature an Auto Power Down Timer option that will allow the unit to power off automatically after a specified period of time with no signal or activity.
In certain Stereo models, the sleep timer circuitry cannot detect analog signals and so it reacts as if the unit is not in use and shuts down after the timer expires.
The default power off setting is 20 minutes of inactivity for products sold in the UK and EU markets - this setting is based on a recent EU requirement to reduce power consumption. All other regions default the power off timer to Disabled.
In either case above, the timer setting can be easily set or disabled via the Setup menu for the unit. We would recommend disabling this feature if you intend to use the device with analog sources such as Turntable or a Tuner.
Modelos aplicáveis:
A12 | A14 | RA-1572 | RA-1592 | RC-1572 | RC-1590
